CyberVista has partnered with Skillsoft to bring you this eLearning course. eLearning is a self-paced, flexible learning module that helps you master job skills while preparing for your certification.This course offers hours of online instruction, featuring:
Practice Exam Package
- 180-day access period
- A mobile-optimized and Cloud-based platform, so you can access your courses conveniently from a variety of web-enabled devices
- A clean, intuitive interface designed to support a continuous learning environment
- Analytics, reporting, and measurement of your progress
- Self-paced and flexible learning options that fit your individual preferences
- An affordable, effective way to help you prepare for your certification
This course covers the following objectives*:
- Recognize key ITIL® characteristics
- Identify the benefits of ITIL®
- Distinguish between the five categories in the ITIL® qualification scheme
- Identify the features of a service
- Distinguish between utility and warranty
- Identify the features of service management
- Distinguish between the five ITIL® service lifecycle stages
- Recognize the purpose of each ITIL® service lifecycle stage
- Recognize the scope of each ITIL® service lifecycle stage
- Identify the value of each ITIL® service lifecycle stage to the organization
- Distinguish between functions and processes
For more information about the ITIL Service Lifecycle course, visit the Skillsoft page.
*These objectives can change at any time.
