CyberVista’s Practice Exam Packages are designed to help you prepare for your next certification and perform on exam day. Study at your own pace, whenever you want, and wherever you are most comfortable. Practice with exam-like questions.
Practice Exam Package
- 180-day access period
- Multiple unique sets of exam-like questions for additional exam experiences
- Custom quiz settings to drill down into specific topics
- Detailed explanations and references
- Grade as you go or simulate the exam experience
- Performance Tracker to see how your performance stacks up to others
- Full set of key concepts flashcards to memorize critical information
- Online access and downloadable and printable quizzes for offline study
- Study Calendar to optimize your exam study time
- InstructorLink to contact our IT experts
This exam measures the following skills*:
Version 3
- Service management as a practice
- The ITIL service lifecycle
- Generic concepts and definitions
- Key principles and models
- Selected processes
- Selected functions
- Selected roles
- Technology and architecture
- Competence and training
Version 4
- Understand the key concepts of service management
- Understand how the ITIL guiding principles can help an organization adopt and adapt service management
- Understand the four dimensions of service management
- Understand the purpose and components of the ITIL service value system
- Understand the activities of the service value chain, and how they interconnect
- Know the purpose and key terms of 15 ITIL practices
- Understand 7 ITIL practices
For more information about the ITIL Foundation exam, visit the Axelos page.
*These exam objectives can change at any time.
